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  3. SENSE

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SENSE

  • Does the WaterGuru SENSE work in Vitii biomineral system pools?
  • Why does the WaterGuru SENSE display a different value for TA (Total Alkalinity) than the results from Leslie's?
  • Does the WaterGuru App display the signal strength of my available Wi-Fi networks?
  • I did not receive the verification code from WaterGuru to Set up my Account / Change Account Password
  • I just purchased a new phone. Do I need to re-pair my WaterGuru SENSE to the new phone?
  • Why does the FC level in my pool rise in the Fall and Winter months? I have a Salt Cell (Salt Water) Pool using an inline Chlorinator
  • Why does the FC level in my pool rise in the Fall and Winter months? I use a Floating Chlorine Tablet Dispenser.
  • I can't launch the WaterGuru app when I am connected to my Wi-Fi network. I see an error message. Only cellular works.
  • Is WaterGuru offering any special discounts to former customers of Sutro?
  • When I shock the pool, do I need to remove the WaterGuru?
  • How do I change the email address of my WaterGuru account?
  • Is the SENSE S1 still being sold?
  • How do I know when my SENSE S3 is charging through USB?
  • I've stopped receiving WaterGuru Push Notifications on my iPhone, what can I do?
  • Your WaterGuru device has no connection to the cloud in its last 4 attempts.
  • "Put Unit in water and try measuring again" - iOS
  • "Put Unit in water and try again" - Android
  • This application requires iOS 13.0 or later - Unable to download WaterGuru App
  • Can I change the language of the WaterGuru App from English to a different language?
  • Why can't I see the Gear icon in the WaterGuru app?
  • I have a pool and a spa. Can I switch the SENSE device back and forth from the pool to the spa?
  • I replaced my SENSE batteries, but the WaterGuru app still shows the old battery strength
  • "Waiting for Unit to Check in" after initial SENSE Setup
  • I have the WaterGuru SENSE Enterprise - PS model - Where do I enter the Commercial Key?
  • I have the WaterGuru SENSE Enterprise - PM model - Where do I enter the Commercial Keys?
  • WaterGuru SENSE Email Summary Reporting
  • My pool surface is Pebble Tec®. What Pool Construction Type should I choose in the App during Setup?
  • Why is there no Advice or Alerts for CYA, Total Alkalinity and Calcium Hardness displayed in the WaterGuru app for the C5 cassette?
  • Can I connect my WaterGuru SENSE to a mobile hotspot?
  • I've stopped receiving push WaterGuru notifications on my Android phone, what can I do?
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