How do I cancel my order or make changes to my order?

Depending on the item that was ordered, it can take as little as 6 hours or between 24-48 hours before an order leaves the warehouse.

WaterGuru sends all new orders to our fulfillment team 24/7 for processing.

If you wish to change or cancel your order, we highly suggest reaching out to our Customer Support Team for Cancellation and Changes to orders as soon as possible. 

Please note that processing may also depend on availability of the item and when the item was ordered, i.e. Friday after normal close of business hours or over the weekend.  Some orders may ship a few hours after the order has been placed, some will take 24-48 hours to ship. 

Call Customer Support at 1-844-989-4878(GURU) Monday to Friday 9:00 am - 6:00 pm PST.

Send us an email to support@waterguru.com