WaterGuru SENSE Setup

EXISTING USERS - SETTING UP A NEW DEVICE IN A NEW POOL:

If you are an existing WaterGuru customer who has already activated a SENSE device and are setting up a SENSE device for a new pool, follow these steps:

1. Launch the WaterGuru App on your phone
2. At the top middle portion of the screen, tap the drop-down arrow to the right of the name of your pool
3. Tap Add Pool
4. At the Pool Selection screen, "Are you setting up the device as a Replacement in an existing pool or as a New device in a new pool?"
5. Select NEW if you are setting up another SENSE in new pool and follow the instructions below in the section below titled SETUP.
6. Select REPLACE if you are setting up a replacement SENSE and tap Continue to activate the Replacement SENSE device.
   • REPLACE option will display the Pool Selection Confirmation screen -
     • Pool Selection Confirmation:
       • "New device added to "pool name" - If you have multiple pools, ensure that you have selected the correct pool name from the top pool selection menu 
       • All measurement history and settings will be retained for this pool
       • The previously setup SENSE device will be disconnected from the cloud and can now be removed from the skimmer
       • Remove the old SENSE from the skimmer and remove the batteries
     • Tap Confirm
     • Follow the instructions below in the section titled SETUP

NEW USERS - SETTING UP A NEW DEVICE:

Before you get started:

• You must perform setup when you are within Bluetooth range (within 6 feet) of your SENSE
• Customers with Mesh Wi-Fi routers click here for important information
• Ensure that you have Wi-Fi access at the pool
• Before starting the process, disable / enable Bluetooth on your phone to ensure Bluetooth is functioning properly on your phone

Download and install the WaterGuru App and create your Account

1. Download the WaterGuru app from the Apple App store or Google Play
2. Enable Bluetooth on your phone (Bluetooth must be enabled or you will not be able to complete the initial pairing of the device from the WaterGuru app)
3. Create a WaterGuru Account - Tap Sign Up.  You'll need to provide your email address and First and Last name and a password.  When complete tap Sign up.  Tap I agree to agree to the WaterGuru terms of service.
4. After your account has been created, we will send you an email with the subject "Your WaterGuru Verification code" - Note:  You may need to check your "Other" folder, Junk Mail folder or Spam folder if the email is not in your regular email Inbox.
5. Tap "Confirm Account"
6. Enter the 6-digit verification code
7. After your email account has been verified, you will be prompted:  "Add Pool?  No pools or devices have been added to this account.  You may add a new pool, or use profile to sign into a different account that has that pool".
8. Tap "Add Pool"

SETUP

1. Tap "Setup" when prompted "Do you want to setup your WaterGuru device"
2. Install Batteries - Open Cover - follow the instructions to Open the Cover - This step must be done on a flat surface - View video.
3. Tap Next to continue
4. Install Batteries
5. Add the included 4 C Cell size batteries to the SENSE - View video
6. Tap Next to continue
7. Close Cover
8. Replace Cover onto outer ring guiding the cord through the opening.  Position your hands on either side of the outer ring, with the four fingers of each hand underneath the outer ring and the thumbs of each hand on top of the SENSE cover. While pressing down with your thumbs, use the fingers of both hands to lift up the outer ring so it is flush with the SENSE cover.  - View video.
9. Tap Next to continue
10. Allow Access - Bluetooth
    • You need to connect the device to the Internet. 
    • To do this, allow access to the Bluetooth connection". 
11. Tap Next to continue
    • "Hold tight!  We're looking for your WaterGuru Device!" 
12. Good News!  We found your WaterGuru!  Please select below 
13. Tap the name of the WaterGuru device which will appear as: WaterGuru:X1X234 
    • Connecting to Device will appear
14. What is your Pool Type?
    • Select your pool type: 
      • SENSE S1
        • Indoor or Outdoor
      • SENSE S2
        • Inground, Above Ground pool or Spa
        • If you selected Inground, select Indoor or Outdoor
15. Tap Next
16. Install Cassette
    • Remove cassette from bag.  Fully insert cassette into Cassette holder until locking tabs click. Note:  The use of a Mesh bag is optional.  
17. Tap Next
18. Deploy SENSE
    • In pool with Skimmer - Remove existing skimmer cover and replace with SENSE without Float Ring. For best water flow, rotate cover so the Cassette Holder is closest to the pool and Flow Sensor (which resembles a metal rectangle) faces the pool
19. Tap Next
    • SENSE S1 Cord Adjustment - Click Here
    • SENSE S2 Cord Adjustment 
      • If the Cassette Holder is touching the bottom of the skimmer basket, use the cord band (supplied) to adjust cord length.  If you do not have the cord band, you can use any rubber band.
      • Cord band - Pinch two ends of the Cord and insert through the band.  Adjust height of cassette holder by changing the size of the loop. additional length of cable through the cable band so that the cassette holder is not touching the bottom of the skimmer basket. 
20. Tap Next
    • Scanning for Wi-Fi networks will appear
    • At the Wi-Fi connection screen, under "Choose a Network", a list of the SSIDs of compatible 2.4Ghz Wi-Fi networks will appear. 
    • Note:  If your home Wi-Fi network SSID does not appear, this could be an indication that your Wi-Fi network may be located too far away from the SENSE.
    • If you don't see your network name, refresh the screen by using your finger to pull down from the top of the app.
    • If you continue to not see your network and you have enabled 2.4Ghz broadcast on your router, you may need to purchase a Wi-Fi range extender.
21. When you see your network SSID, tap on the network name
22. At the Enter Password screen, carefully enter the password for your network
    • If you have entered the Password correctly, a check box will appear next to the to the left of the network SSID. 
    • If you enter the password incorrectly, an error will be displayed.
23. Tap Join
    • If your password was entered successfully, a check box will appear to the left of your network name
24. Tap Continue
25. Name Your Pool
    • At the Name your Pool screen enter a name for your pool
26. Tap Next
27. What type of Chlorine do you use?
    • Enter the type of Chlorine you use 
28. Tap Next
29. What is your acid type?
    • Enter type of Acid you use
    • If you enter Muriatic Acid, you will be prompted to enter the concentration and Save
30. Tap Next
31. What is your pool construction?
    • Enter your pool construction type
32. Tap Next
33. Estimate the size of your pool in gallons
    • Enter the estimated size of your pool in gallons
34. Tap Next
35. What type of pool filter do you have?
    • Enter the type of pool filter you have
36. Tap Next
37. What type of pool cover do you have?
    • Enter the type of pool cover you have
38. Tap Next
39. All done! 
    • REPLACEMENT DEVICE
      • "We have what we need to build a Digital twin of your pool in our clouds so we can advise you going forward"
      • Tap Complete
    • NEW DEVICE
      • Now the device will take a test of your water.  
      • These messages will be displayed while the device downloads updated firmware and prepares to measure. This can take about 4-5 minutes:
        • Checking if unit is in water
        • Waiting for unit to check in
      • After the firmware has been downloaded and updated, the measurement will begin:
        • Measuring - Typically 8-10 min.
        • Measuring
        • Measuring ...
      • The measurement will take about 10-12 minutes. 
      • After your first water measurement is complete, you will receive a push notification on your phone with your results.

Tap on the Push notification and the WaterGuru App will launch and display the Home Screen

If you tap on the water chemistry values, i.e. 0.4 FC, Advice will appear which will tell you how to resolve the low Free Chlorine condition

WaterGuru Setup Instructions Video