"No Flow Sensor Report #Hours/#Days"- WaterGuru SENSE

A "No Flow Sensor Report" Alert is an indication that the SENSE Flow Sensor has not sent a water flow measurement report for a specific period of time because the SENSE has not been connected to the Internet a period of time.

Click here for how to resolve.

How does the Flow Sensor work?

Before each water measurement is performed, the SENSE self-calibrates whereby the flow sensor is heated slightly for several seconds.  After the flow sensor is heated, the time for the flow sensor to cool down again is then measured.  If the flow sensor cools down quickly, that means the water flow is at maximum and that it's the ideal time to start the measurement.

Important - Metal chip on the Sensor must be facing towards the pool and completely submerged

Please make sure that the sensor is freely suspended in the skimmer and not backed up against the pool wall to register water flow. The Flow Sensor is the metal chip located on the back of the cassette holder of the SENSE that is suspended in the skimmer.  The metal chip should be facing towards the pool. Also, ensure that the measurement time on the app is set when your pool pump is at maximum speed. 

If the Sensor is not completely submerged you will receive an alert "Sensor not in water"