Error Registering TEST
"Error Registering TEST - There was an error while registering your WaterGuru TEST. Please try again and contact support@waterguru.com if the error continues."
If you receive the above error message, it is an indication that you are scanning the incorrect QR code on the WaterGuru TEST envelope.
WaterGuru TEST envelopes may contain 2 QR codes. One QR code for USPS tracking and one QR code for Kit registration.
- Only scan the QR code marked "Kit Registration required. Open the WaterGuru app" - shown in the image below
- Only scan this Kit Registration QR code from within the TEST section of the WaterGuru app
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